Privacy Policy

Effective date: November 12, 2025

Who We Are

123 Glass Company (“we,” “us,” “our”) provides auto glass repair and replacement services in Nebraska. This policy explains what we collect, how we use it, and your choices.

What We Collect

We collect only what is reasonably necessary to operate our website and respond when you contact us:

• Basic website data (server logs and security): IP address, date/time, pages requested, user-agent. Used for operation, security, and fraud prevention.
• Analytics (Google Analytics 4): page views, referrers, device/browser information, approximate location (city/region), and on-site interactions. See “Analytics & Your Choices.”
• Voluntary communications (when you call or email us): name, phone, email, vehicle details, and anything you choose to include.

How We Use Information

• To operate, secure, and improve our website.
• To respond to your calls and emails, schedule service, provide invoices/receipts, and honor warranty service.
• To understand site traffic and page performance (analytics).

What We Don’t Do

• No selling or “sharing” personal data.
• No targeted advertising, remarketing, or profiling.
• No contact/quote forms, no chat widgets, no online booking tools.
• No embedded Google Maps (we use only a normal outbound link to our Google Business Profile).

Cookies & Tracking

We do not use marketing or advertising cookies. Our site may set minimal, functional cookies needed for security or basic operation. Google Analytics (described below) may use first-party cookies for measurement only; we do not enable advertising features.

Analytics & Your Choices

We use Google Analytics 4 (“GA4”) to measure site traffic and improve content. GA4 processes pseudonymous information such as page views, referrers, device/browser type, and approximate location.

• Opt-out browser add-on: You can install Google’s add-on to prevent Analytics from using your data in your browser: https://tools.google.com/dlpage/gaoptout.
• Browser controls: You can block or delete cookies in your browser settings.
• Google policies: Learn more at https://policies.google.com/privacy.

We do not enable Google Ads/remarketing, Google Signals, demographics/interests, or any advertising integrations.

Third-Party Processing

We use trusted vendors to host and operate our site and analytics. Those providers process data on our behalf under written terms that require confidentiality and appropriate security.

Data Retention

We retain website logs and analytics only as long as needed for security, troubleshooting, and trend analysis. Correspondence (emails/voicemails) is kept as long as needed to serve you and for business/legal recordkeeping, then deleted or archived safely.

Security

We use reasonable administrative, technical, and physical safeguards appropriate to the type and volume of data we handle. No method of transmission or storage is 100% secure, but we work to protect information from unauthorized access, use, or disclosure.

Your Privacy Rights

Depending on your state, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain processing (such as “sale” or targeted advertising). We do not sell or share personal data and we do not conduct targeted advertising.

How to Make a Request

To exercise your rights, contact us using the phone or email below. We will verify your request and respond within the time required by applicable law.

Children

Our services and website are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy as our practices or laws change. The “Effective date” above tells you when it was last revised. Material changes will be reflected on this page.

How to Contact Us

If you have questions or want to make a privacy request:

• Phone: (402) 932-4527
• Email: info@123glasscompany.com
• Mail: 5705 S 60TH ST STE 110, Omaha, NE 68117

To schedule service, you can also visit our Contact page or review our Auto Glass Services for more information.